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About Us

About Handle With Care Ltd

Since 2008 Handle With Care have supported adults of all ages to maintain their independence and stay in the comfort of their own homes. Seeing the tangible benefits this provides individuals and their families is why we are passionate about what we do and will always act in the best interests of our customers and their families.  

Covering the Midlands area, we’ve been the home care provider of choice to hundreds of families. Our carers go the extra mile for our customers and get to see first-hand the peace of mind that their ongoing support provides.

The Handle With Care team are passionate about delivering the highest quality of care. All of our staff are trained to deliver the highest standard of care with a person-centered approach. We understand the uniqueness for individual needs and strive for continuity to ensure the best outcomes.

Our Mission

Handle With Care (previously Caring People) was founded in 2004 to provide carers to both social services and private service users. We aim to provide high quality service to service users of all ages in their own homes respecting their independence, privacy and dignity to ensure they enjoy the best quality of life at home. In the past year and a half, our company logo has become a familiar sight throughout the area.

The agency operates 365 days a year, 7 days a week, 24 hours a day employing over 100 trained home care workers. 

Core Values

As an organisation involved with continual improvement and development, you can expect the following from Handle With Care:

  • Respect, dignity and independence

  • Privacy

  • Choice

  • Help you live as full a life as possible

  • Respect your rights

  • Ensure you are not subject to any discrimination in respect to age, gender, race or sexuality

The Quality Standards of Service that you can expect from Handle With Care are:

Compassion Beyond Measure Compassion Beyond Measure: At Handle with Care, compassion is at the heart of everything we do. Our dedicated team believes that every individual deserves care filled with kindness, respect, and genuine concern.

Personalised Care - We understand that everyone's care needs are unique. That's why we work closely with you and your family to create tailor-made care plans that meet your specific requirements.

Skilled & Caring Professionals - Our caregivers are not just caregivers; they're companions and allies in your well-being journey. Highly trained and deeply compassionate, they are the backbone of our commitment to excellence.

Promoting Independence - Our goal is to empower you or your loved one to maintain independence and dignity. We provide the support you need while respecting your choices and preferences.

Continuous Quality ImprovementWe are dedicated to constant improvement in all aspects of our service. Your feedback is invaluable in helping us enhance the care experience we provide.

Transparent & Trustworthy - Trust is the foundation of our relationship. We believe in open communication and transparency in all our interactions, ensuring your peace of mind.

Henry Hunter

At Handle with Care Ltd, we are more than just a domiciliary care provider; we are your trusted partners in compassionate care. Founded on a deep commitment to enhancing the lives of those we serve, our journey began with a vision to redefine domiciliary care, setting the highest standards in the industry.

At Handle with Care Coventry and Warwickshire Ltd, we are not just caregivers; we are advocates for a higher quality of life. Whether it's companionship, personal care, or specialized assistance, we are here to bring warmth, comfort, and dignity to every moment.

 

Join us on this journey of care, compassion, and support. Welcome to Handle with Care - Where Your Well-Being is Our Priority.

 

Continuous Quality Improvement: We are dedicated to constant improvement in all aspects of our service. Your feedback is invaluable in helping us enhance the care experience we provide.

 

Transparent and Trustworthy: Trust is the foundation of our relationship. We believe in open communication and transparency in all our interactions, ensuring your peace of mind.


Henry Hunter - Managing Director

We Work With...

Credentials

Our Staff

All of our staff are fully trained to deliver the highest standard of care with a person-centred approach and are managed by us. We incorporate the use of the latest electronic software to monitor care visits and all of our staff are fully background checked with an Enhanced DBS check in place for each carer we employ. Carers are continuously monitored and receive regular training and supervision.

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Meet The Team

Clare Holtom

Registered Manager

'I have worked in the health & social care sector for 20 years and have been with Handle With Care since 2011'.

Clare Holtom

Chiselle Turan

Quality Assurance & Compliance Director

'I have over 20 years experience in the health and social care sector. I am skilled in working with vulnerable adults and children'.

Sheila Boswell

Sheila Boswell

Care Coordinator, Coventry

'I started working as a carer in 2005 before a change in direction. I have been with Handle With Care since 2010'.

Steph Ambrose

Care Coordinator, Bromsgrove

'I have worked with Handle With Care since 2020 and I am fully qualified to NVQ Level 3. I work closely with management & staff to arrange bespoke care'.

Clare Holtom
Coventry Branch Manager

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Craig Holtom

Senior Team Leader, Coventry

'I have been with Handle With Care since 2016 and have progressed from Care Assistant in 2017 to Senior Team Leader in 2023'.

Craig Holtom

Leanne Blake

Finance Administrator

'I am qualified to Level 3 Health & Social Care and have been working with Handle With Care since 2022 as part of the finance team'.

Leanne Blake
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